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FAQs - In2Jordan


Most frequent questions and answers

Check if your nationality is able to receive a visa upon arrival. A list of these nationalities can be viewed via the website of the Jordan Tourism Board.

In case you have a nationality that is not able to get a visa upon arrival, please note that we can help you but only when booking a complete program with us and that we ask for a non-refundable fee to process the visa. Plan ahead: take around 6 months time to get everything sorted. It can be that the ministry that provides this visa doesn’t approve your visa so we can’t guarantee success. Chances of getting one is bigger when you travel as a family. Again: We can not guarantee that this application will be approved.


At this moment we recommend purchasing a Jordan pass. You will need need to buy it ahead of time, is only available online and need to print it out to show to the customs. (There’s no such thing as a special desk at the airport where they sell Jordan passes!)

Please note that:

Children up to 12 years don’t pay entry tickets at the sites and therefore they better buy a visa upon arrival. It saves you money.If you’re traveling from Amman airport to Aqaba within 24 hours after arriving in Amman the visa should be free of charge. However, this is depending on the officer who’s working there. If you want to make use of this service then you need to have your passport stamped in Aqaba at a police station within this time, which is quite the hassle.


When you arrive in Aqaba (via the port, when you’re on a cruise-ship, coming from Saudi Arabia, Eilat/Wadi Araba Border or arrive via the Aqaba airport), then your visa is free of charge. The exit fee is always 10 JOD when leaving Aqaba. Sometimes this exit fee is included in the outbound flights and depending on the airline. Overall people always pay 10 JOD departure tax (or 40 JOD+10 JOD when staying less than 3 nights) In this case the Jordan Pass is more expensive so it’s not recommended to purchase one.


This is the border just up from the Dead Sea. Only Jordan passes or pre-arranged visa’s (via the Jordanian embassy Ramallah or Tel Aviv) are allowed here. Please note that on Fridays and Saturdays the opening hours of the border are limited: Be there before at 10 AM.


This is the most northern border you can take. here you can get a visa upon arrival but also the Jordan Pass is recommended here to save time and costs. Also here they are to be printed out before arrival and to show to customs. Other than that here the same rules apply as when arriving at the Queen Alia airport in Amman.


Jordan wants you to enjoy its beauty and contribute to the economy. This means that when you stay less than 3 nights in the country an additional exit fee is charged. This is 40 JOD.

And of course, there are always exceptions to the rules: if you have a nationality that is South African or Japanese, then you can get a visa upon arrival free of charge.


The Jordan Pass is a pass that combines the visa to Jordan and pretty much all possible entry tickets you could need. Not all the time the Jordan Pass is the best solution, check the list above here to see if you should buy one or not.  There are 3 options for the Jordan pass and these are depending on how many days you are planning to visit Jordan. Once you’ve bought the pass, you’ll receive it via email in your inbox. Make sure you’ve printed it out and taken with you to show to the customs.  You can buy the Jordan Pass here.

Do you have any questions about your trip to Jordan, visa regulations or do you want us to make you a custom itinerary? Check our ‘About Us‘ page to see why and how you can contact us!

Health regulation information to Jordan

Jordan is a pretty safe country to visit. There are no specific vaccinations, no strange mosquitoes and water is relatively safe to drink. However, this is depending on the country you come from. There might be some extra health regulations you need to take. You will receive a personal advise from your travel consultant when booking with us or find an overview of health in Jordan here.

Disclaimer: please note that visa regulations might be changed without any notification. This overview of getting your visa to Jordan might change over time.


The main language is Arabic, but most people also know English. All children in Jordan are following obligatory English classes nowadays while older generations speak less English. At the touristic sites in Jordan, you will find pretty much every one speaking English.


The currency in Jordan is called Jordanian Dinar and no other currencies are accepted. You may change your money at the airport or in one of the bigger cities during the trip. You may also use your Visa and Mastercard at some of the establishments. While atms are available, we advise for you to have cash with you as most of the time, transactions are successful for international withdrawals.

Tipping is part of the culture in Jordan and some salaries, persons or families are dependent on the extra money they receive from tourists. Only tip when you’re satisfied with the service that’s provided to you. Here are some guidelines for tipping in Jordan:


Round up the amount and let the taxi drivers keep the change


At least 5JD per person per day.


Tips of 10% are generally expected in restaurants. Keep an eye on your bill while it might be already added to it. But please note that not every restaurant actually shares the service fee with its employees. Therefore, you can round up the amount and let them keep the change.


Bellboys or porters are expected to be tipped 1 – 2 JD per bag,

Room service 2 – 5 JD

Maids 3-5 JD per night.


Will be discussed with the tour leader, otherwise at least 5JD per person per day.


5JD per person per day.

Keep your single dinars and coins separate for tipping and avoid difficult situations when you don’t have small cash on hand or when people don’t have enough change.


If anyone you encounter makes a fuzz about tipping or the amount you’re giving, please let us know directly and immediately.


If you follow a special diet, or if you are a vegetarian, please let us know in advance so we can instruct the locals. If you have a gluten allergy, we advise you to bring some food along with you. Most of the locals don’t know this condition.


Most of the water that comes from taps is good and clean to take a shower and to brush teeth. We do advise to drink from bottles. Stomach pain is mostly caused by a change of diet and the heat. Make sure you drink enough!

Please note that Jordan is one of the most water-poor countries in the world. Please keep your water usage to a minimum.


If you are a guest spending time with local families, we discourage you to drink alcohol. On other places, locals will have no problem with it. You can buy some at the Airport for your trip or in Aqaba (tax-free) or Madaba.


Wild animals pose very little risks to those spending time in the outdoors, it is best to know how to deal with animals that you will encounter. A few poisonous snake species live in the region; but sightings are rare, and contact/bites are almost unheard of. Wearing long pants and closed shoes while walking prevent the possibility of getting bitten or scratched by prickly plants. Mosquitoes, bees, and other stinging insects can be found in Jordan. If you have any extreme allergic reactions to any stings, carry appropriate medication.


Several organizations used to work or are working on animal welfare programs. Examples are Brooke Hospital and SPANA (for the working animals of the world). Not taking good care of the animals is still a problem in Petra and other places in Jordan. Whether you want to go by donkey, horse, carriage, or camel, please make sure you only get on the healthy animals. This way you support the owners who take good care of their animals and you encourage others to do the same and stop mistreatment.

Once you’ve selected a healthy looking animal, make sure that you discuss the price of the ride (or the tip!) in advance. Does someone not stick to the agreed price, you can (threat to) go to the Tourist Police on the site.


Unfortunately there is still a big group of children (around 400) working in Petra but also in other places in Jordan. These kids are day in – day out on the sites, while they should be in school. Several organizations such as UNICEF and USAID launched programs to eliminate child labor in Petra and offer alternative programs to support the kids and their families instead of working in Petra. You can help eliminating child labor by not buying souvenirs & postcards or paying for a donkey ridece

1. Jordan passes should be bought ahead of time and are only available online. They need to be printed out. Only paper versions are accepted at the customs.

2. If you want to bring luggage and enough items for half a year while only spending a week in the country: please book a minivan. Our normal cars can only fit two big suitcases and two small ones.

3. We welcome people from all over the world: any color, size or religion is welcome. However, if you suspect that you take up two seats instead of one, please let us know.

4. The Dead Sea is salt. It will prickle your skin and it hurts when it comes in your eyes. Don’t complain that it’s too salty.

5. Wearing hot-pants, clothes with cleavage or low-waist jeans are not a good idea when going for a local family dinner or other occasions that involve local people.

6. Please read through your program and check out what you are going to do the next day. Don’t walk 800 steps up to the monastery when you have booked the back-road hike into Petra visiting the Monastery the next day.

7. Petra is made out of rocks and sand. Don’t complain to us about that.

8. The camps in Wadi Rum are only accessible by 4WD, there are no roads in the desert for normal cars. Don’t try it.

9. You are not a Bedouin. Don’t go off wandering in the deserts of Jordan by yourself. We will not get you back when you accidentally end up in neighbouring countries.

10. For all the single ladies out there: expect handsome man who will want to put a ring on it. But don’t do anything you wouldn’t do at home. Don’t go to remote areas by yourself with men who you’ve known for only a few hours.

11. We don’t do magic. We need time to get everything organised for your trip. As soon as we have all requested information from you, we need about a week to get them all sorted. Multi-country itineraries take longer time.

12. Though we do our utmost best, requests for last minute changes or cancellations are often not refunded and/or  will result to extra charges.

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